Gordons Kitchen Makeovers

FAQs

Replacement kitchen doors and worktops or bespoke full-fitted kitchens, we do it all! Got questions about what we do?
Check out our FAQ’s below!

I’m worried about letting strangers into my home, can I trust you?

Of course. Gordon’s Makeovers are a long running, well-established family business who have operated for over 27 years. We have completed thousands of kitchen refurbishments since 1994 and our testimonials are a testament to not only the quality of our work and products but also the business owners, fitters and everyone involved.

Do I have to pay everything upfront?

No, Gordon’s Makeovers will only ask you for 30% deposit up front and will only take the final 70% upon delivery of your products. The fitting fee is payable once our fitters have completed the work and is payable separately to the fitter’s directly.

Will you just replace one door?

Feel free to get in touch with us, as we may be able to supply you with just one door, however, in our experience, unless we have supplied your original kitchen/kitchen doors then an exact matchup is unlikely. We are not an ecommerce online shop, where you can just buy a door “off-the-shelf” as all our doors are made-to-measure.

I don’t want a pushy salesman in my home?

Gordon’s Makeovers offer FREE, NO OBLIGATION estimates, but have to make a home visit to measure your existing kitchen and give an accurate and honest quote. We don’t believe in hard sales, so you will never feel under any pressure from us to make a decision and can take all the time you want.

How much mess and disruption will there be?

We endeavour to create as little disruption as possible and we try to leave the kitchen operational at the end of each working day. All mess will be cleared.

Do you only offer kitchen makeovers?

Gordon’s Makeovers will do as little or as much as you want, in respect of a refurbishment from doors, through to a full makeover, worktops, trims, sink, taps, appliances, etc. We can also recommend tradesmen for other aspects such as plumbing and tiling if required.

How much does a kitchen makeover cost?

It is very difficult for us to give you an exact quote over the phone, as it all depends on the current state of your kitchen, the amount of doors, if you require anything else etc. The best way is to allow us to come into your home with our Free No Obligation Quotation appointment, as then we can measure up and give you an accurate quote there and then. However what we find is that typically around half the price of a fully fitted kitchen.

How long does the fitting process take?

It usually takes around 1 to 2 days to complete the whole project.

Does it matter how old my kitchen is?

No. Gordon’s Makeovers provides a made-to-measure kitchen door service so age is of no importance providing the kitchen carcasses are sound, regardless of whether they are imperial or metric.

Do you remove the rubbish after the work is complete?

Yes! We can remove the rubbish following your kitchen makeover, please ask our surveyor at the time of your quotation.

One of my doors is broken, do you provide a match-up service?

Unfortunately, we can’t provide a guaranteed match-up service unless we have previously supplied your existing kitchen. If we have then that’s great, please contact us with the style, colour and measurements of your door or doors and we can discuss prices and place an order for you.

If we haven’t supplied your existing kitchen but you have seen a style and colour that you feel would be suitable, either through our website or by visiting our showrooms, then please feel free to contact us and we will see what we can do to help.

However if you had a kitchen previously supplied by us, we cannot always guarantee the exact shade match. The Vinyl on some of our products is somewhat like wallpaper and can slightly vary from batch to batch.

My kitchen door is peeling, do you re-cover doors?

Unfortunately we do not provide this service and we cannot re-cover or re-paint any damaged, peeling kitchen doors.

If you are lucky enough to find your existing door style and colour in our Door Ranges (or in our showroom – our website can only show a small selection of our extensive range!) we can of course provide any sized door, for any purpose, made-to-measure. Please feel free to contact us for a quote

Do your products come with a guarantee?

Yes, here at Gordon’s Makeovers we do provide product guarantees (please see further information below). Customers are advised of these upon placing their order.

What’s covered in the Gordon’s Makeovers 5 YEAR Guarantee?*

Doors, drawer fronts, drawer boxes, cornice, pelmet, plinths etc. We will replace any of these products which develop a defect due to faulty manufacturing within a period of 5 years from the date of registration of the guarantee form.

*The guarantee form and satisfaction note must be returned to Gordon’s Makeovers in Westhoughton within a maximum period of 14 days from satisfactory completion of installation.
*This extended Guarantee is offered in addition to your statutory rights under the Sale of  Goods Act.
*All fitting and installation work is guaranteed for a period of 1 year from date of completion.

MANUFACTURER’S 12 MONTHS GUARANTEE:

Goods like sinks, cooker hoods, appliances and worktops carry their own manufacturer’s guarantee for a period of 12 months (some appliances have a 24 month guarantee).

WHAT’S NOT COVERED: Goods which have been subjected to an excess of water, or damaged, abused or which are subject to normal wear and tear

How long does it take to do a Kitchen Makeover?

From order it typically takes 3-4 weeks for materials to be made and fitted.  We post confirmation via email as soon as we can. Delivery normally takes place on a Monday and we aim to fit within the same week.

Do you provide Fully-Fitted Kitchens?

Unfortunately we do not offer fully-fitted kitchens, only makeovers. However, we are able to replace single cabinets or add more in if required. Do you want to move the sink, hob or boiler? Add extra storage facilities? We can do all of this and more! With over 27 years experience in the kitchen refurbishment industry we can guarantee to provide top-quality kitchen makeovers at competitive prices. Our kitchens come with a 5 years guarantee and the installation/fitting service with a 12 months guarantee, offering all of our customers a fantastic after-sales service and that extra peace of mind.

So don’t delay, call us today on 01942 814800 or 0161 452 3466 to arrange your free, no-obligation home quotation visit!

Do you provide a Fitting Service?

Gordon’s Makeovers will do as little or as much as you want, in respect of a refurbishment from doors, through to a full makeover, worktops, trims, sink, taps, appliances, etc. We can also recommend tradesmen for other aspects such as plumbing and tiling if required.

Is Fitting Guaranteed?

Yes, fitting is guaranteed for a period of 12 months from installation date.

Do you remove the rubbish after the work is complete?

Yes! We can remove the rubbish following your kitchen makeover, please ask our surveyor at the time of your quotation. We can, at an additional charge, arrange for a skip to remove your old kitchen carcasses, doors, worktops, etc… The cost for this service will of course depend on the size of the skip required.

Do you provide Fully-Fitted Kitchens?

Unfortunately we do not offer fully-fitted kitchens, only makeovers. However, we are able to replace single cabinets or add more in if required. Do you want to move the sink, hob or boiler? Add extra storage facilities? We can do all of this and more! With over 27 years experience in the kitchen refurbishment industry we can guarantee to provide top-quality kitchen makeovers at competitive prices. Our kitchens come with a 5 year guarantee and the installation/fitting service with a 12 month guarantee, offering all of our customers a fantastic after-sales service and that extra peace of mind.

So don’t delay, call us today on 01942 814800 or 0161 452 3466 to arrange your free, no-obligation home quotation visit!

Do you provide a Fitting Service?

Yes, we do provide a fitting service. Our Fitters have been working for Gordon’s Makeovers for over 27 years and are highly experienced joiners and tradesmen. With our fitting service we provide a 12 month guarantee which ensures a free call-out service during this time period should there be any fitting problems with your kitchen makeover.

Please enquire for a fitting price at time of quotation.

Do you re-edge the fronts of existing cabinets?

No we don’t do this as standard. Edging is usually a Factory procedure, however we may be able to help You find a paint or iron on option for the design you chose.

Do you need to empty the Cabinets before installation?

No, but we do need to get to the hinges on all the doors. Drawer boxes must always be emptied. However if you do leave your cabinets full, we take no responsibility for damages or breakages during installation.

Can I keep my original Tiles?

Yes, our fitters have managed this many times. However we cannot guarantee there wont be any breakages.

Do you remove the rubbish after the work is complete?

Yes! We can remove the rubbish following your kitchen makeover, please ask our surveyor at the time of your quotation. We can, at an additional charge, arrange for a skip to remove your old kitchen carcasses, doors, worktops, etc… The cost for this service will of course depend on the size of the skip required.

One of my doors is broken, do you provide a match-up service?

Unfortunately we can’t provide a guaranteed match-up service unless we have previously supplied your existing kitchen. If we have then that’s great, please contact us with the style, colour and measurements of your door or doors and we can discuss prices and place an order for you.

If we haven’t supplied your existing kitchen but you have seen a style and colour that you feel would be suitable, either through our website or by visiting our showrooms, then please feel free to contact us and we will see what we can do to help. Please be advised however, colours and their shades can vary e.g. Oak can look very different depending on the manufacturer’s specifications, as can Maple, Birch or Walnut therefore our “Oak” may not match with your existing kitchen’s “Oak”.

My kitchen door is peeling, do you re-cover doors?

Unfortunately we do not provide this service and we cannot re-cover or re-paint any damaged, peeling kitchen doors. It may be possible for us to match up to your existing kitchen door style and replace your old door with a new one, however this is something we cannot guarantee either. Colours and styles change over time and therefore can be difficult to match-up due to a number of factors, not least of all the kitchen’s age and original supplier.

If you are lucky enough to find your existing door style and colour in our Door Ranges (or in our showroom – our website can only show a small selection of our extensive range!) we can of course provide any sized door, for any purpose, made-to-measure. Please feel free to contact us for a quote.

Do your products come with a guarantee?

Yes, here at Gordon’s Makeovers we do provide product guarantees (please see further information below). Customers are advised of these upon placing their order.

What’s covered in the Gordon’s Makeovers 5 YEAR Guarantee?*

Doors, drawer fronts, drawer boxes, cornice, pelmet, plinths etc. We will replace any of these products which develop a defect due to faulty manufacturing within a period of 5 years from the date of registration of the guarantee form.

*The guarantee form and satisfaction note must be returned to Gordon’s Makeovers in Westhoughton within a maximum period of 14 days from satisfactory completion of installation.
*This extended Guarantee is offered in addition to your statutory rights under the Sale of  Goods Act.
*All fitting and installation work is guaranteed for a period of 1 year from date of completion.

MANUFACTURER’S 12 MONTHS GUARANTEE:

Goods like sinks, cooker hoods, appliances and worktops carry their own manufacturer’s guarantee for a period of 12 months (some appliances have a 24 month guarantee).

WHAT’S NOT COVERED: Goods which have been subjected to an excess of water, or damaged, abused or which are subject to normal wear and tear

How long does it take to do a Kitchen Makeover?

Order today and your kitchen makeover could be completed in 2 weeks! Once the customer has placed their order we ask that they allow approximately  7 – 10 working days for their kitchen doors etc. to be made, as all of our doors etc. are made to measure. Delivery and fit dates are agreed on in conjunction with the customer’s availability and fitting typically takes place 1 – 2 days after delivery.

Here at Gordon’s Makeovers we aim to accommodate all of our customers requirements. Should you have a specific date or timescale in mind for your kitchen makeover then please mention this to the surveyor at the time of your home quotation visit. He will then be able to discuss with you whether this is possible.

Once your order is placed you will receive letters in the post confirming your ‘Delivery and Fit dates’ and product guarantees. Then sit back and relax and let us work our Kitchen Makeover Magic. Your kitchen will be transformed in 1 – 2 days*. It’s that easy!

*When you choose Gordon’s Makeovers’ Fitting Service.

Do you provide Fully-Fitted Kitchens?

Unfortunately we do not offer fully-fitted kitchens, only makeovers. However, we are able to replace single cabinets or add more in if required. Do you want to move the sink, hob or boiler? Add extra storage facilities? We can do all of this and more! With over 27 years experience in the kitchen refurbishment industry we can guarantee to provide top-quality kitchen makeovers at competitive prices. Our kitchens come with a 5 year guarantee and the installation/fitting service with a 12 month guarantee, offering all of our customers a fantastic after-sales service and that extra peace of mind.

So don’t delay, call us today on 01942 814800 or 0161 452 3466 to arrange your free, no-obligation home quotation visit!

High Quality Kitchen Makeovers

Contact us for a FREE home visit and non-obligation quote!