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Frequently Asked Questions – Answered Here! #1

We have been asked a lot of questions over the years with regards to kitchens and our services, as buying a new kitchen is a big decision… so there is a lot of thought behind it. Here are some common questions we have been frequently asked, hopefully these will assist you in your enquiry.

If you can’t find the answer you need, please use the Gordon’s Makeovers’ kitchen showroom locations page to find your nearest branch and talk to our staff, where we will be happy to answer any questions you may have…

Q: Does it matter how old my kitchen is?

A: No. Gordon’s Makeovers provides a made-to-measure kitchen door service so age is of no importance providing the kitchen carcasses are sound, regardless of whether they are imperial or metric.

Q: How long does it take?

A: Normally the changing of doors and drawer fronts for a makeover is completed in just one day. If worktops, sinks and appliances are also to be installed then this will probably be completed in two to three days. There is no need to be waiting weeks for your kitchen to be completed. Obviously if you are having a large/full kitchen makeover then this will take longer, as usually plastering is involved, so has to dry (along with other work).

Q: Do your products come with a guarantee?

A: Yes, here at Gordon’s Makeovers we do provide product guarantees (please see further information below). Customers are advised of these upon placing their order.

What’s covered in the Gordon’s Makeovers 5 YEAR Guarantee?*
Doors, drawer fronts, drawer boxes, cornice, pelmet, plinths etc. We will replace any of these products which develop a defect due to faulty manufacturing within a period of 5 years from the date of registration of the guarantee form.
*The guarantee form and satisfaction note must be returned to Gordon’s Makeovers in Westhoughton within a maximum period of 14 days from satisfactory completion of installation.
*This extended Guarantee is offered in addition to your statutory rights under the Sale of  Goods Act.
*All fitting and installation work is guaranteed for a period of 1 year from date of completion.

MANUFACTURER’S 12 MONTHS GUARANTEE: 
Goods like sinks, cooker hoods, appliances and worktops carry their own manufacturer’s guarantee for a period of 12 months (some appliances have a 24 month guarantee).

WHAT’S NOT COVERED: Goods which have been subjected to an excess of water, or damaged, abused or which are subject to normal wear and tear

Q: How much does a kitchen makeover cost?

A: It is very difficult for us to give you an exact quote over the phone, as it all depends on the current state of your kitchen, the amount of doors, if you require anything else etc. The best way is to allow us to come into your home with our Free No Obligation Quotation appointment, as then we can measure up and give you an accurate quote there and then.

It’s easy to contact us on a variety of social medias. The easiest way to do it is to go to our website (www.gordonsmakeovers.co.uk) and take it from there!

You can see our latest advertisement RIGHT ON OUR HOMEPAGE! www.gordonsmakeovers.co.uk

If you’re still unsure about us, you can see our full testimonial page at www.gordonsmakeovers.co.uk/testimonials/

Interested in contacting us in regards to this post? Have another question you would like us to answer? You can visit one of our showrooms in Bolton or at the Bury Market, or alternatively phone or email one of our offices. More information on contacting us at www.gordonsmakeovers.co.uk/contact-us/